Frequently Asked Questions for Movers

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You can either give us a call or fill out our simple online contact form to set up a time for us to come out and take an inventory of items you will be moving, or you can email us a complete list of your moving items. 

We only do onsite estimates for Interstate and long-distance moves. All local moves are done based on our hourly rates which you can find here. Rates

We strive to have the fastest and most flexible delivery times in the moving industry. 

We consider our movers to be expedite movers. We deliver all shipments within the 48 states in 2-7 days from coast to coast.

We offer short term and long-term storage (call for availability). We also work with self-storage facilities in multiple cities if you would like your items stored locally where you're relocating to. 

Yes, if you're packing yourself its very helpful if all the containers are labeled for the movers. Fragile boxes should be labeled as fragile, and boxes that need to stay upright need to be marked as such.

All furniture items should have all loose items that could become lodged behind the drawers and breakable items removed before our crew arrives to wrap and load them.

Remove any valuables, or items of personal value from any and all of your furniture items before moving.

Any items you don't want packed or moved need to be placed somewhere and marked clearly so our movers will know to leave them.

No. Even though most of our movers are drivers, we can't drive your rental truck to your new home. We aren't insured as drivers on your contract and could be held liable for any damage caused to your rental vehicle.

If you need full service moving, we have some of the best moving rates in Houston.

No. Per DOT regulations we aren't allowed to have customers in moving trucks we operate. 

If transportation is needed there are great services to use like Uber or Lyft.

Yes. Our movers arrive with all the equipment necessary to safely dissemble all your items, transport them to our moving truck, and secure them for transport.

Yes. We can remove most tv's and wall mounts as long as they are hung at a safe distance for our movers to remove. We cannot reinstall or mount flat screen tv's on your new wall. There are several great companies that provide that service. 

There are many factors that come into play when moving locally. All of our local moves are done at an hourly rate. This way you only pay for the work the movers do, and there's no extra charges or surprise fees. We try to give you an honest estimate on how long most moves comparable to yours will take. 

All of our local moving services now require a $40 deposit, and we just ask that you give us a call 72 hours in advance if you need to cancel or reschedule your movers. 

For long distance moves outside of our local area do require a 50% deposit to lock in the quoted price. Moving dates book up fast so we need to make sure we have locked in and committed jobs booked for our movers. 

We work in rain, snow, sleet, and hail. Our movers know how important it is to keep furniture as dry as possible when loading and unloading. We will do our best to protect your floors and carpet to make sure it stays clean, and the movers have a safe and productive move.

our moving crews will first inspect the item for previous damage and report it if necessary. Then they will shrink wrap and blanket wrap each piece to protect it from scratches and the elements. If there are legs or wheels that need to be removed, they will remove them and package them separately for transport.

None of our local hourly moves have stair charges. We do charge per flight of stairs for all of our interstate long distance moves. Since these moves are binding quotes, we have to add charges for any services that will extend our movers work time.